Our Services

Sky Retail Partners is unmatched in the level of service and support we provide to our clients.

We support your members and staff by offering a discount. We support your publications and newsletters by taking advertising space. We support your charities and fundraisers by promoting them in the store with printed material and product. We support special events held at your organization by bringing in product specific to your event and staying open as late as necessary to accommodate your patrons. We understand that success is a team effort.

Operations

Sky Retail handles all areas of daily store operations. We hire a well-qualified, hard working and enthusiastic staff. Each member of our team is trained in product knowledge, customer service, register software, restocking, & visual display. We offer competitive salaries, benefits & insurance packages for full time employees.

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Buying & Sourcing

Our buyers start by working with the client to review their ideas regarding product selection and price points. Next, we analyze the site demographic and attendance figures to create an optimum breakdown of product distribution within your store. Once the store is running our buyer strives to continually bring in new and fresh merchandise as well as to create custom product that fits into our merchandising plan and hits the price points we have laid out for each category. We continually “tweak” the product assortment to maximize sales in all product categories.

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Store Planning, Layout and Implementation

Sky will oversee all creative and technical aspects of your retail project, from concept through to completion. Whether you are starting from scratch or just need a “make over” for an existing site, we will work to meet your needs.

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POS Technology

Sky retail uses the latest in POS and inventory technology. We create a seamless interface between the inventory in the store, the website, the catalog sales, and the warehouse.

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Merchandising, Display & Advertising

Sky retail will create a store with visual impact that not only generates excitement but beautifully reflects the image presented by your organization. We strive to infuse your message into all aspects of the store environment and product. We change the store and window visuals on a seasonal basis and feature the most relevant product. We research museum attendance and demographics to layout a merchandising plan that targets all areas of sales and makes optimum use of floor space. We carefully monitor the flow of traffic and the activity of product to maximize it’s potential. Also, based on sales history we customize your product line to incorporate the merchandise that appeals to your customer.

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Promotions

If space allows, we will gladly host promotional events within the store area that benefit your organization. Including, book signings, art shows, community outreach programs, educational programs, etc. We support your promotions with store advertising and related product. We will also vary the hours that the store is open to accommodate your function.

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Art and Design

Our award winning design staff, will work with you to develop custom product both hard goods and soft goods that reflect the style, message and quality of your organization. Our designers shop the market and stay on top of trends to offer your customers a desirable product that is unique to your store. Our art and design dept. can also create printed materials, such as store advertising, catalogs, brochures, signage, and graphics. We will work within your marketing guidelines, image specifications and timeline. All projects will be submitted to you for your final approval. -TOP-

E-Commerce

Sky retail is on the cutting edge of retail technology. We can provide you with an online store that links directly to your site and offer your patrons and members the convenience of shopping from home. The inventory is kept current and changed daily to feature new product. Holiday driven email promotions for online shoppers are an explosive area of retail growth. We also use secure shop site technology to ensure the safety of all financial transactions.

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Customer Service

We have a dedicated customer service department that handles all customer inquires. We stand behind our merchandise 100% and are dedicated to making your patrons buying experience pleasant and efficient. We provide full refunds or replacement for damaged merchandise.

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Accounting

Our highly efficient accounting department will work with you to provide all financial information and daily sales reports for your retail operation. We can set up the reporting schedule to meet your needs.

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Warehousing & Shipping

Sky retail offices are located next to the Sky Retail warehouse and shipping facility. This gives us total control over product quality, inventory, shipping & delivery. We make sure that all online sales orders and catalog orders are filled and shipped as quickly as possible.

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Consulting

Sky Retail is available to you on a consultation basis as well. We consult in all areas of retail as well as licensing, branding and custom product development. We would be happy to help you.

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