Our Services
Sky Retail Partners is unmatched in the level
of service and support we provide to our clients.
We support your members and staff by offering
a discount. We support your publications
and newsletters by taking advertising space.
We support your charities and fundraisers
by promoting them in the store with printed
material and product. We support special
events held at your organization by bringing
in product specific to your event and staying
open as late as necessary to accommodate
your patrons. We understand that success
is a team effort.
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Operations
Sky Retail handles all areas of daily store operations.
We hire a well-qualified, hard working and enthusiastic
staff. Each member of our team is trained in product
knowledge, customer service, register software,
restocking, & visual display. We offer competitive
salaries, benefits & insurance packages for
full time employees.
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Buying & Sourcing
Our buyers start by working with the client to
review their ideas regarding product selection
and price points. Next, we analyze the site demographic
and attendance figures to create an optimum breakdown
of product distribution within your store. Once
the store is running our buyer strives to continually
bring in new and fresh merchandise as well as
to create custom product that fits into our merchandising
plan and hits the price points we have laid out
for each category. We continually “tweak”
the product assortment to maximize sales in all
product categories.
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Store Planning, Layout and Implementation
Sky will oversee all creative and technical aspects
of your retail project, from concept through to
completion. Whether you are starting from scratch
or just need a “make over” for an
existing site, we will work to meet your needs.
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POS Technology
Sky retail uses the latest in POS and inventory
technology. We create a seamless interface between
the inventory in the store, the website, the catalog
sales, and the warehouse.
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Merchandising, Display & Advertising
Sky retail will create a store with visual impact
that not only generates excitement but beautifully
reflects the image presented by your organization.
We strive to infuse your message into all aspects
of the store environment and product. We change
the store and window visuals on a seasonal basis
and feature the most relevant product. We research
museum attendance and demographics to layout a
merchandising plan that targets all areas of sales
and makes optimum use of floor space. We carefully
monitor the flow of traffic and the activity of
product to maximize it’s potential. Also,
based on sales history we customize your product
line to incorporate the merchandise that appeals
to your customer.
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Promotions
If space allows, we will gladly host promotional
events within the store area that benefit your
organization. Including, book signings, art shows,
community outreach programs, educational programs,
etc. We support your promotions with store advertising
and related product. We will also vary the hours
that the store is open to accommodate your function.
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Art and Design
Our award winning design staff, will work with you
to develop custom product both hard goods and soft
goods that reflect the style, message and quality
of your organization. Our designers shop the market
and stay on top of trends to offer your customers
a desirable product that is unique to your store.
Our art and design dept. can also create printed
materials, such as store advertising, catalogs,
brochures, signage, and graphics. We will work within
your marketing guidelines, image specifications
and timeline. All projects will be submitted to
you for your final approval.
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E-Commerce
Sky retail is on the cutting edge of retail technology.
We can provide you with an online store that links
directly to your site and offer your patrons and
members the convenience of shopping from home.
The inventory is kept current and changed daily
to feature new product. Holiday driven email promotions
for online shoppers are an explosive area of retail
growth. We also use secure shop site technology
to ensure the safety of all financial transactions.
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Customer Service
We have a dedicated customer service department
that handles all customer inquires. We stand behind
our merchandise 100% and are dedicated to making
your patrons buying experience pleasant and efficient.
We provide full refunds or replacement for damaged
merchandise.
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Accounting
Our highly efficient accounting department will
work with you to provide all financial information
and daily sales reports for your retail operation.
We can set up the reporting schedule to meet your
needs.
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Warehousing & Shipping
Sky retail offices are located next to the Sky
Retail warehouse and shipping facility. This gives
us total control over product quality, inventory,
shipping & delivery. We make sure that all
online sales orders and catalog orders are filled
and shipped as quickly as possible.
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Consulting
Sky Retail is available to you on a consultation
basis as well. We consult in all areas of retail
as well as licensing, branding and custom product
development. We would be happy to help you.
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